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Frequently asked questions
Do you offer free shipping?
Yes! We provide free standard shipping across the UK on all orders — no minimum spend required.
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied, you can return your item within 30 days — no questions asked.
How long will it take to receive my order?
UK orders typically arrive within 2–7 business days. You'll receive a tracking number as soon as your order ships.
Are your toys safe for newborns?
Absolutely. All our toys are made from non-toxic, certified baby-safe materials, and many are suitable from birth. Check product pages for age recommendations.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to help! Please email us at info@joyfulbabygoods.com as soon as possible.
Safe & Certified Materials
All our toys are made with non-toxic, baby-safe materials
Pediatrician-Approved Picks
Many of our toys are selected with input from child development experts
5,000+ Happy Parents
Join a growing community of UK families who trust us to deliver joy and quality.
Free UK Shipping
We offer free standard shipping across the UK— always.